![]() So, a lot of routing things into a database-type environment and being able to collect that stuff to then create query environments for folks to come in and review what’s in there over time. Wade: “The second set of use cases that is really common inside of Zapier is sort of like hybrid communication and project management. They will set up a feed channel that just dumps information into there to make sure that folks are up to date on what’s going on for key events that are happening around the company, or with our customers, or with the product itself.” Hybrid communication & project management It could be customer events, Apple alerts, registrations for an event that we’re having, customer tickets, you name it. In fact, we have a whole naming convention around this where if you see any channel inside of Zapier that starts with “Feed”, it’s usually a bot that’s posting key information based on some sort of logic. ![]() Wade: “The company’s communication platform is Slack, and so we dump a whole bunch of alerts into Slack for a ton of different things.
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